NovaReads ("we", "us", "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the rights you have in relation to your personal data when you use novareads and purchase our downloadable educational eBooks.
Customer Information
When you make a purchase, we collect your name, email address, billing details, and the products you order. When you contact support, we collect the information you choose to share with us. We use this information to deliver your eBooks, provide customer support, comply with our legal obligations, and improve our services. We do not sell your personal information to third parties.
Cookies
We use a small number of cookies to make our website work and to understand how visitors use it. Essential cookies are required for checkout, order confirmation, and downloads. Analytics cookies help us measure aggregate traffic. You can disable non-essential cookies at any time in your browser settings. See our Cookie Policy for full details.
Analytics
We use privacy-respecting analytics to understand which pages are popular and where visitors experience problems. Analytics data is aggregated and does not identify individual users.
Email Communications
We send transactional emails related to your purchases, including order confirmations, download links, and support responses. If you opt in to our newsletter, we send occasional emails about new releases and offers. You can unsubscribe from marketing emails at any time using the link in every message.
Data Protection
We apply industry-standard technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All web traffic is encrypted in transit using TLS.
Payment Processing
Payments are processed by our secure third-party payment provider. NovaReads never sees or stores your full card details. The payment provider handles card data in accordance with the Payment Card Industry Data Security Standard (PCI DSS).
User Rights
Depending on your location, you may have the right to access, correct, delete, or restrict processing of your personal data, and to object to processing or request data portability. To exercise any of these rights, contact us at novareads.support@gmail.com. We respond within one business day and complete requests within 30 days.
Security
We continuously review our security practices. If we ever become aware of a security incident affecting your personal data, we will notify you and any relevant authorities in line with applicable law.
Contact
For any privacy question, write to us at novareads.support@gmail.com.